Privacy Policy

IBC Tanks Recycle ("we," "our," or "us") operates the website ibctanksrecycle.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. Please read this policy carefully. By using our website, you consent to the practices described herein.

1. Information We Collect

Personal Information You Provide

When you fill out a contact form, request a quote, or otherwise communicate with us, we may collect personal information including but not limited to:

• First and last name
• Email address
• Phone number
• Company or organization name
• Mailing address, city, state, and postal code
• Details about your IBC tote needs (product type, quantity, grade)
• Any additional information you include in the message field

Information Collected Automatically

When you access our website, certain information may be collected automatically, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Referring website or URL
• Pages visited and time spent on each page
• Date and time of access
• Device identifiers

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide quotes for IBC tote products and services
• To process and fulfill orders, including buying, selling, and recycling IBC totes
• To arrange transportation and logistics for IBC deliveries
• To communicate with you about your account, transactions, or requests
• To send you relevant information about our products, services, and industry updates (you may opt out at any time)
• To improve our website, products, and customer experience
• To comply with legal obligations and protect our rights
• To detect and prevent fraud or other harmful activities

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather analytical data. Cookies are small text files stored on your device by your web browser.

We may use the following types of cookies:

• Essential cookies: Required for the website to function properly, such as session management and security.
• Analytics cookies: Help us understand how visitors interact with our website so we can improve content and usability.
• Functional cookies: Remember your preferences and settings to personalize your experience.

Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies; however, doing so may affect some website functionality.

4. Third-Party Services

We may use third-party service providers to assist with website analytics, email delivery, payment processing, and other business operations. These providers may have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.

Third-party services we may use include:

• Website analytics platforms (e.g., Google Analytics)
• Email service providers for transactional and marketing communications
• Payment processors for secure financial transactions
• Customer relationship management (CRM) systems

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), secure server environments, and access controls limiting personnel access to personal data.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your personal information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of any inaccurate or incomplete personal information.
• Deletion: Request deletion of your personal information, subject to certain legal exceptions.
• Opt-out: Unsubscribe from marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.

To exercise any of these rights, please contact us at info@ibctanksrecycle.com.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information as soon as possible. If you believe we may have collected information from a minor, please contact us at info@ibctanksrecycle.com.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any modifications constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: